Even the Poor Have Their Peculiarities… A Volunteer’s Dilemma! Handling humans ain’t easy, rich or poor! 🫣🤷‍♂

fter years of dealing with the Poor & Needy 🧓👵👶, one thing’s for sure — it’s never smooth sailing!
Strange but true — sometimes their behaviours really test our patience. 😤💔

Yes, they are struggling… but that doesn’t mean they don’t come with selfishness, arrogance 😒 and at times, ungrateful attitudes 🙄.
As volunteers, we’re often caught in a dilemma — to help or not to help such cases? 🤔🤝

No names, race or religion mentioned here — just pure real-life encounters. 🫱🏻‍🫲🏽

Let me share one unforgettable incident:

A pregnant woman 🤰 (6 months along), a regular food bank recipient, introduced another 4 families 👨‍👩‍👧👨‍👩‍👦 to us.
I did my checks and added them into our list — so 5 food banks total.

To make things easier, I passed all the food to her and asked her to distribute fairly to the rest. 🛍🥫🍞

No problems for the first few months ✅ — all seemed well.
But then, the situation reared its ugly head 🐍😒

When I followed up, she told me she didn’t get a single thing — the others had snatched everything once I left! 😠🤯
Imagine that — no respect for a pregnant lady who helped them in the first place.

That was it — I stopped all aid to the other 4 families ❌🥶
When I confronted them, they kept quiet… no remorse, no apology. 🤐
I made it clear: only the pregnant lady would continue to receive support.

Now, whenever I pass that area, they shout rude things at me. 😡🗯
But I stand firm. As volunteers, we serve with principles, not emotions. ✊
We’re not here to be bullied or taken for granted — rules are rules ⚖📋

Yes, these kinds of incidents are rare — maybe 1% of all the people we help. 🧮
But when they happen, we must act firmly — because 100% of the donations we use come from YOU, the generous public ❤

We are answerable for every single sen we spend — we don’t play-play!

Sometimes, we also reject families after background checks show false claims — and the backlash can be nasty. 😤👿

Curses, accusations of racism, unfairness — we’ve heard it all.

But we’ve learnt and grown over the years — and we always train our new volunteers how to handle such difficult situations. 🧠👣
Serving humanity is no easy task, but we do it with love, humility and integrity 🕊❤💪

Still learning every day… and still serving with our hearts ❤‍🔥

At the end of the day, we always fall back to our motto —
To serve with love and humility ✨❤‍🩹
But with principles, fairness and equality to all,
because we are colorblind in our service ❤⚖

“We are not here to judge, but to serve with compassion and honesty.” ✋❤
“If we can’t help 100 people, let’s start with just one… with sincerity.”

Want to be part of this journey? 🙋‍♂🙋‍♀
Support us and make a difference today! ✨
Every ringgit counts — and every sen goes to the Poor & Needy. 💖

Bank: 🏦 Hong Leong Bank

Acc No.: 047-000-297-65

YAYASAN KEBAJIKAN SURIA KAWASAN PERMAS JOHOR BAHRU

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